FAQs

Find quick answers to common questions about Daveleandra Inc’ offerings, from design solutions to delivery policies.

Frequently Asked Questions

At Daveleandra Inc, we understand that clear communication is key to a successful partnership. Our FAQ section is designed to provide quick and comprehensive answers to common inquiries about our services, processes, and policies. Whether you’re curious about our office hours, design services, or product offerings, you’ll find the information you need right here.

Common Questions

9:00 a.m. to 5:00 p.m., Monday thru Friday

Weekends by special appointment only

Yes, our design services team is ready to help you optimize your space and create an interior design that aligns with your company's goals.

Absolutely. Whether you need a single piece or furnishing for an entire office, we can assist you in finding the right fit.

We are proud to be a Diamond level HON Dealer as well as representing many other lines, for all types of budgets.

Prices vary depending on quantity, distance, and other factors. Please contact our service team for a personalized quote.

We are able to secure samples from many of our manufacturers if we do not have the item on our showroom floor for review.

The timeline depends on the scope of the project. We're willing to work with any deadlines you need to meet. Contact our service team for a time estimate.

Our address is 2099 Hillshire Cirive, Houston, Texas 77055-1003.

623-210-1338

 

Maybe to “Most all Office Furniture is Special Ordered and subject to the return policy of the manufacturer. Most manufacturers will not accept returns.  Some do with a sizable restocking fee.

If the items are damaged during transportation, we will file a freight claim and replace the damaged items.

If damaged during installation, every effort will be made to repair the item, to perfection allowing the installation to continue.

If can not be repaired, a temporary solution could be provided until a replacement can be received from the manufacture.

Yes, we do from ergonomic seating, height adjustable desk/worksurfaces or computer accessories to help you work better.

We have a variety of resources that offer customs to their standard furniture offering and local shops that can provide solutions.

Our furniture quotes include the quantities, part numbers (if available), a brief description, including the finishes, fabric or other details.

Included will also be the price of the item to purchase, Delivery & Installation, deposit amount and sales tax amount.

We can provide a copy of the manufacture’s warranty with any completed order.

We will include reasonable design work on all projects at no charge to the customer. If the designs are taken to another dealership, and the order is awarded to them, we will invoice at an hourly design fee of $85.00 per hour.

The lead times for office furniture varies, but an estimate can be provided with the quote. The actual ship dates can be provided once the manufacture has acknowledged the order.

Pioneer can accept checks, credit cards (with a small processing fee), or direct deposit.

We also have a leasing agency that we can connect you with that will arrange long term financing as a lease or a lease to buy option.

We do not offer large order discounts, but the more product purchased from the same manufacture, the larger discount we can secure for you.